- Email Address:
- kishoretiwari9@gmail.com
- Phone Number:
- (+91) 853 016 7555
Terms and Conditions
If you wish to cancel a purchase, please do so within 12 hours of placing the order. For prepaid purchases, we will reimburse the money to your bank account only if the order is cancelled within 12 hours of being placed. In all other circumstances, a shop credit will be issued as a refund.
If you believe you received the goods in poor condition, or if the packaging was tampered with or destroyed prior to delivery, simply decline the shipment and return it to the delivery person. When returning a product, please ensure that the original product tag and packaging are still intact.
If you believe you received the goods in poor condition, or if the packaging was tampered with or destroyed prior to delivery, simply decline the shipment and return it to the delivery person. When returning a product, please ensure that the original product tag and packaging are still intact.
The return period is 15 days from the day the merchandise was received.
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If an incorrect product was shipped, or a product did not match the item specified during order confirmation.
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If you discover a quality or manufacturing defect on the received product.
- If the product was received damaged.
- In the a for ementioned instances, we will accept the product and replace it for a new one, or we will give you store credit to use on another product from our website. We regret that we are unable to accept returns for any other reason.
- Customized items are not returnable or cancellable.
- Our return policy is valid for 15 days after the product is received and only for the following reasons: damaged product, manufacturing defect, or incorrect product. The time frame begins on the day the product was delivered, as confirmed by our logistics partners. You can begin the return process at the website's account area.
When returning a product, please ensure that the original product tag and packaging are still intact.The product must be unused and in its original packaging. Please give us two photographs (one of the broken portion and one of the entire product) so that we can determine the reason for the return.
You may send us the photographs via email at kishoretiwari9@gmail.com or WhatsApp at +91 8530167555
We will then begin the return procedure and coordinate a reverse pickup with our logistics partner.